INSIDE SALES SPECIALIST

KVC Industrial Supplies Sdn Bhd is a leading Industrial supplier in Malaysia, founded in 1989. Today, we have more than 20 sales offices all over Malaysia, headquartered in Bangi, Selangor with approximately 600 associates to serve over 6,000 active customers. To ensure sustainable growth, the Group has expanded and diversified its business across 4 Pillars: Original Equipment Manufacturing (OEM), Maintenance, Repair & Operating Supplies (MRO), Specialist for Building and Verticals in Utilities & Infrastructure.

Are you ready to start a challenging new career? Are you a team player, enthusiastic, and motivated to achieve great things? Start a career like no other at KVC. We are passionate about offering our associates challenges, responsibilities, coaching and learning opportunities to bring their careers to the next level.

Job Title: Inside Sales Specialist

Job Summary:

The Inside Sales Specialist will be part of the group’s national key account management team. He/She will be responsible for managing client relationships and ensuring customer satisfaction. This role involves understanding client needs, providing tailored solutions, and driving business growth through effective account management strategies.

Key Responsibilities:

1. Client Relationship Management:

   - Build and maintain strong relationships with group’s key clients.

   - Act as the primary point of contact for client inquiries and concerns.

2. Account Planning and Sales Support:

   - Develop and implement account strategies to achieve business objectives.

   - Conduct regular account reviews and collaborate with sales team to identify growth opportunities and address challenges.

   - Assist in sourcing and preparation of quotation for clients.

3. Project Management:

   - Oversee the execution of projects to ensure timely and successful delivery.

   - Coordinate with internal teams to align on client requirements and expectations.

   - Track account performance metrics and prepare regular reports for management.

   - Analyze client feedback and spending transactions to make informed strategic decisions.

Qualifications:

- Bachelor’s degree in Business, Marketing, Engineering or any related field.

- Minimum 2 years of experience in account management, sales, customer service or any related field.

- Strong interpersonal and communication skills.

- Ability to manage multiple accounts and projects simultaneously.

- Proficiency in CRM software and Microsoft Office Suite.

- Analytical mindset with problem-solving abilities.

Everything thing is learnable. If you are an out-of-the-box thinker, we want you!

Preferred Skills:

- Experience in sourcing and preparation of quotation.

- Experienced in account management.

- Familiarity with project management tools (Excel, Power BI, etc).

- Proven track record of achieving sales targets and driving customer satisfaction.

- Demonstrate a self-driven approach to acquiring knowledge and skills.

Work Environment:

- Office-based with potential travel to client sites as needed.

- Collaborative team environment focused on client success.

- Flexible working hours upon request.

KPI:

KVC celebrates every success; they support each other and empower you to reach your true potential, and this happen the moment you walk into office; you are respected for being you.

More information on KVC:  

Website: www.kvc.com.my
Facebook: KVC Industrial Supplies Sdn Bhd

Instagram: kvc.career

LinkedIn: KVC Industrial Supplies (A Sonepar Company)

Youtube: KVC Industrial Supplies Sdn Bhd

What are you POWERED by?

We are KVC – POWERED by DIFFERENCE