Operations Coordinator/Inventory Control

About the Role

We are looking for a detail‑oriented Inventory Control Specialist to support accuracy, flow, and integrity of inventory within the CDC. This role partners closely with the Operations Supervisor and plays a key part in problem-solving, root‑cause analysis, and continuous improvement.

Key Responsibilities

Inventory Accuracy & Problem Solving

• Manage “unavailable inventory” and investigate reasons for discrepancies.
• Handle defective returns, defective products, and write-offs.
• Review high-level inventory adjustments, short picks, and zero/negative inventory to identify root causes.
• Investigate cycle count discrepancies and locate missing products where possible.
• Serve as first line of support for inventory issues — investigate and resolve.

Rewind & Product Optimization

• Assist Operations Supervisor with rewind shortages and vendor follow-up.
• Use the OPS Rewind Report to prioritize high-value/high-risk lots.
• Use Reel vs. Aisle reports to relocate undersized reels to optimal storage locations.

Replenishment & Location Management

• Ensure primary pick locations are replenished daily from bulk/overstock.
• Complete stock checks and capture product photos as needed.
• Maintain proper product placement through collaboration with the Operations team.
• Activate/deactivate locations and replace labels/dividers as required.

Quality & Compliance

• Ensure FIFO and rotation of expiring goods, including returns to vendors.
• Physically and systematically move product between SKUs when required.
• Ensure all NCR (Non-Conformance Report) material is properly stored and tracked.
• Work with Operations and Purchasing teams to resolve outstanding NCRs.

Communication & Support

• Assist in responding to Ontario CDC emails and help troubleshoot issues.
• Collaborate across Operations and Purchasing to support smooth workflow and resolution of inventory challenges.

Continuous Improvement

• Identify opportunities to improve processes related to accuracy, flow, and quality.
• Support the Operations Supervisor with ongoing improvement initiatives.

Qualifications

• Strong attention to detail and analytical ability.
• Experience in warehouse or inventory control environment is an asset.
• Comfort working with reports, data, and root-cause analysis.
• Ability to work both independently and with cross-functional teams.
• Strong communication and problem-solving skills.