eCommerce Specialist

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Date: Sep 6, 2023

Location: Brampton, ON, CA, L6S 6B6

Company: Sonepar

About Sonepar

Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services. Through a dense network of 100 brands spanning 40 countries, the Group has an ambitious transformation agenda to become the first global B-to-B electrical distributor to provide a fully digitalized and synchronized omnichannel experience to all customers. Drawing on the skill and passion of its 45,000 associates, Sonepar had sales of €23 billion in 2020. Sonepar makes its customers’ lives easier, over the counter, visiting customers, by phone or online, – however we’re needed. Sonepar’s ambition is to become “La Référence” - the standard-setter for all its stakeholders.

www.sonepar.com

Scope of the Position

Responsible for driving digital customer adoption at the OpCo’s in Sonepar Ontario including webshop eCommerce, mobile commerce and Systems-to-Systems integration – eLink, Punchout, EDI/XML etc.
 
Major Responsibilities

  
   Digital Adoption

  • Meet with customers to promote, demonstrate, train, and implement eCommerce sales tools and system-to-system integration for digital transactions
  • Drive eCommerce utilization with existing customers, by working with our internal sales and management teams
  • Work with internal technical teams to enhance existing eCommerce solutions and seek out new solutions that fit customer needs
  • Liaise with inside and outside sales teams to drive eCommerce adoption
  • Work with the Director, Digital to develop comprehensive selling information tools to ensure sales teams are able to effectively present eCommerce
  • Primary level technical support as required
  • Be a point of contact for eCommerce related enquiries and enhancement requests
  • Creation of short and long term goals for customer adoption and sales
  • Travel to branches as required
  • Consistent eCommerce site usage to ensure that it performs to customer expectations, and represents company properly
  • Build customer targets for eCommerce adoption, with help of sales and management teams
  • Product enrichment: such as improving titles, images, descriptions and categorization
  • Search improvement: such as updating search results, updating keywords & synonyms, working with customers to update their personal codes

 

 

 

Qualifications and experience required:

 

  • Post secondary education in business and/or a technical discipline is an asset
  • Electrical products industry and or electrical products/materials knowledge an asset
  • Tech-savvy: good understanding eCommerce and digital
  • Ability to communicate with a wide variety of employees and users with different levels of technical acumen
  • Experience with Microsoft Office products, with an emphasis on Excel, experience with PowerBI an asset
  • Prioritizing tasks to build digital strengths as efficiently as possible
  • Over 3 years work experience preferably in eCommerce/Sales environment
  • Over 3 years work experience preferably in the electrical products distribution industry

We are interested in knowing you more. Start an exciting new career and enjoy many employee benefits by applying online. Sonepar HQ is thankful for your interest in joining the team, only individuals selected for interview will be contacted.

 

More information on Sonepar:

Website: www.sonepar.com 

Twitter: @sonepar

LinkedIn: https://www.linkedin.com/company/sonepar/  

Check out Sonepar on Facebook!

 

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