Strategic Accounts Coordinator

Your next career opportunity

At Irby, a leader in electrical and utility distribution, successful associates drive and promote our mindset of Adapt, Dare and Learn. Do you enjoy a good challenge?  Great, because we value bold thinkers who are excited to take on challenging tasks.  We strive to be the best and we share our success with our associates, customers, suppliers and shareholders.  We are always looking to expand our teams to continue to serve our customers and to grow our business.  Ready to join us?  Find what opportunities are waiting for you at Irby!

Job Summary

Drives and supports selling efforts to key customers by performing the following duties.

Essential Duties & Responsibilities

• Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions.
• Achieve assigned strategic account objectives including growth of revenue and margin. Monitor and assess sales performance metrics on assigned accounts.
• Communicate regularly and proactively with major customers and account managers in order to solicit orders, respond to questions and Requests for Quote (RFQ’s), convey Irby capabilities, and determine competitive price levels.
• Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce.
• Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needs.
• Handles difficulties with customers and vendors with diplomacy and seeks assistance when needed.
• Establish relationships with key vendors and purchasing teams to aid the securing of materials.
• Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Utilizes expertise of company and/or customer pricing and order entry systems to provide quotations, terms, and delivery arrangements for materials.
• May work for extended periods of time on customer sites setting up inventory and/or assisting with emergency relief, such as severe storm response or prolonged power outages.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.

Minimum Qualifications

• Above average personal computing skills, including proficient knowledge of Microsoft Office Programs.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to perform math functions representative of the job such as; addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited information or standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to obtain a Motor Vehicle Driver’s License and maintain a safe driving record.

Preferred Qualifications

• Associate's degree (B. A.) or equivalent from two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience.

Why work for Irby?

At Irby, we are unique and embrace the Power of Difference*.  Associates who work for us can grow and become active in different areas of the business such as leadership, operations, HR, outside sales and many more.  One can expect to earn a wage that is competitive and provides a reliable/steady paycheck.  Come join the Irby Family and learn what we are all about! 

Our Competitive Benefits? 

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.

About Irby

Irby was a pioneer in the early days of the electrical business, founded in 1926, we continue to be an industry leader in philanthropic involvement and community activity. We are one of the ten largest electrical distribution companies in the United States, with over $1 Billion in annual sales and over 1000 employees across more than 60 branches in 27 states.  Irby has experienced incredible growth over the past 5 years. As part of the Sonepar family of operating companies, we unite with a group of the finest locally managed electrical and industrial distributors throughout the United States.  Sonepar is the world leader in electrical distribution.

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Equal Employment Opportunity Statement 
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. 
 
EEO is the Law 
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. 
 
Pay Transparency Non-Discrimination Provision 
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.