Credit Representative - Cranbury, NJ

Are you ready for your next career opportunity?

At Cooper Electric successful associates drive our mindset of adapt, dare, and learn. Our associates are encouraged to lead innovation, embrace technology-driven solutions, and thrive in an environment that promotes personal and professional growth.  You will be empowered to create best-in-class business strategies and contribute to a customer-centric environment that delivers outstanding results.

What you will do:

• Monitor assigned accounts daily and initiate collection actions through Get Paid system.  Collection actions are typically done via email and/or phone.
• Maintain clear documentation on steps taken towards collections on all accounts.
• Monitor accounts and make recommendations to senior management regarding the use of third-party collection escalation and legal counsel.
• Provide notification to our internal sales partners regarding collection issues.
• Assess risk by researching and examining credit history and reports. 
• Perform account reconciliation as needed. 
• Review credit hold reports and release orders as appropriate.
• Work with the internal billing team to help resolve billing disputes.
• Perform other assigned tasks necessary to support the success of the department.

What you will bring:

• A minimum of 5 years of experience in collections.
• Strong customer service skills and interpersonal communication skills.
• Strong mathematics, verbal, and written communication skills.
• Ability to effectively communicate information and present solutions to a customer.
• The ability to operate computers and relevant computer software.   Experience utilizing Get Paid is a plus.
• Ability to prioritize needs in a fast-paced environment.

Physical Requirements and Work Environment

• This job is performed primarily in an office environment and requires the ability to operate standard office equipment and keyboards. 
• Repetitive motion of wrists, hands, and/or fingers.

Salary Range: $24 - $28/ hour

Location:  Cranbury, NJ

Work Hours: M-F; 8 am – 5 pm

Why work for Cooper Electric?

At Cooper Electric, we are Powered by Difference. As a Sonepar company we have local roots and global reach.  We thrive on the diversity of our associates and the various ways that each of us contributes to our successes.  What keeps us at the forefront of progress? Our people. No matter where you work or who you are, you will be encouraged to push boundaries, expand your industry experience, and elevate your career.

Our Competitive Benefits? 

Our full-time associates can participate in competitive medical plans which include medical, dental, vision, flexible spending accounts, long and short-term disability, life insurance, employee assistance programs, and employee discounts.  We offer a generous paid time off plan as well as paid holidays.

About Cooper Electric

For over 50 years, Cooper Electric has provided the New Jersey, New York, and Pennsylvania markets with expert electrical supplies, service capabilities, and innovative solutions. Cooper Electric was established in 1961 as a family-owned business.  In 1999 Cooper Electric became a proud member of the Sonepar Group, the world's largest privately held electrical distributor.  Today, Copper Electric continues to expand our capabilities and become one of the finest electrical supply distributors in the United States

Equal Employment Opportunity Statement 
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. 

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

 
EEO is the Law 
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. 
 
Pay Transparency Non-Discrimination Provision 
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.