Administrative Supervisor

Texcan provides customers with high quality wire and cable products at the best value possible. As one of Canada’s largest distributor for over 40 years, we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments.  

We are a member of the Sonepar Group, the world’s largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees.  

Why Join Us?  

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.  
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.  
• Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.  
• Attractive compensation with benefits and “other perks” such as tuition reimbursement.  
• Employee Referral provides the opportunity to earn more while you work by referring one of the best you know.  
• In-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.  
• We house the largest inventory to better service our customers and deliver on sales commitments.  

Position Scope:

Responsible for supervising and executing the administrative function in the office. To support and assist the Sales Managers and guide the administration team to ensure administration processes are followed and completed.

Key Responsibilities:

• Provide general information about the organization and redirect inquires to the appropriate contact(s).
• Provide administrative support and engage with the sales team (Sales Representatives, Customer Service Representatives and management).
• Liaison with the Warehouse Managers.
• Providing guidance, direction and monitoring the administration team to ensure the department is effectively working towards a common goal.
• Review office supplies regularly to determine quantities that need to be replenished.
• Administering and processing required documentation for returns i.e. credits, shipping and receiving etc.
• Monitor and ensure all orders and tickets are accounted for on a weekly basis.
• Monitoring and processing Invoices, Moneris Vault, RMA’s and Cash Sale Procedures.
• Responsible for overseeing the administration team’s requests and approvals in ADP to ensure information coincides with payroll.
• Assist with credits, debits, and freight claims.
• Respond to customer service issues and complaints.
• Create and maintain various spreadsheets for tracking and reporting purposes.
• Assist with annual inventory preparation and process.
• Oversee reel returns and collection of reels.
• Assisting with RFQ packages, proposals to maintain bid deadlines.
• Assist with composition of professional correspondence.
• Analytical sales support of internal reporting, to assist various sales related information.
• Mining market verticals.
• Other duties as required.

Required Qualifications:

• Three to five (3-5) years administration experience in a busy office environment.
• Mandatory experience with managing direct reports.
• High School Diploma required. Preferably post-secondary education with either a certificate, diploma or degree in Administration or Business Management.
• Must be proficient with MS Office (Excel, Outlook, Word, Powerpoint).
• Self-motivated with strong administrative and analytical skills.
• Exceptional organizations skills with the ability to effectively multitask.
• Effectively prioritizing tasks.
• Optimizing time effectively.
• Keenly pays attention to detail with high level of accuracy.
• Ability to work with a team and independently.
• Professional phone and email etiquette.
• Strong verbal and written communication skill.
• Willingness to learn new initiatives that support the department.
• Document control would be a strong asset.
• Effective organizational and time management skills.
• Work effectively in a team environment.
• Ability to work in a fast-paced work environment.

We are interested in knowing more about you! Start an exciting career and enjoy a number of employee benefits by applying online. Texcan thanks all applicants, only those individuals selected for an interview will be contacted.  

To explore and learn more about Texcan, please visit www.texcan.com.  

Watch our employee videos on our new careers page: https://www.texcan.com/careers 

Visit our other social media sites:  

Twitter: @TexcanCanada  

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Sonepar is committed to providing a safe environment for our employees, customers, and the communities we serve. We believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. In order to be considered for employment at any Sonepar location you must be fully vaccinated against COVID-19.