Branch Manager
Fort McMurray, AB, CA, T9H 4B1
About Us:
With over 60 years of industry experience, Gescan has 29 branches located across Western Canada. At Gescan, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.
We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 9 locally managed electrical and industrial distributors and have over 110 locations with coverage in 8 provinces.
To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com
What’s In It For You?
- You will be joining a market leader with over 40 years of experience to help you elevate your potential.
- You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
- A chance to get involved in the forever growing electrical industry.
- We house the largest inventory to better service our customers and deliver on sales commitments.
- An opportunity for career development across many business departments within our organization.
Scope of the Position
Responsible for directing, maintaining, and controlling the branch location. Monitoring policies and procedures and making recommendations through consultation with the Operations Manager/Director of Sales and department heads. Monitoring daily performance objectives and making decisions to ensure branch’s objectives are met. Participating in establishing and maintaining the goals and objectives set for the branch. Developing quality team members as well as a solid customer base. Managing and encouraging optimal performance of all direct reports, including training. Ensuring a safe and comfortable working environment.
Major Responsibilities
- Providing guidance, direction and monitoring of internal staff, ensuring departments are working effectively towards common goals.
- Ensuring all staff are properly trained for their roles and the training is updated as required.
- Growing sales through developing, coaching and motivating sales and support teams.
- Maintaining inventory levels at optimum.
- Ensuring that customer satisfaction is maintained as per the required Branch Operational Scorecard level.
- Participating in customer calls for sales and technical support (if applicable).
- Assisting with Warehouse and physical plant planning.
- Vendor relations and planning.
- Strategic and future management planning.
- Pricing Maintenance.
- Participating in and/or recommending product training.
- Solving customer / staff / company disputes.
- Maintaining and growing business.
- Outside sales – developing key relationships with customers including frequent on site visits.
- Managing the Inside Sales staff.
- Managing administrative and CSR functions within the branch.
- Determining sales projections for fiscal year and tracking progress.
- Conducting weekly sales meetings.
- Resolving day to day personnel issues where management decisions are required.
- Representing the Company to the local and industry community.
- Other duties as required.
Education & Training
- High School Diploma required.
- College/University Diploma required (Business, and/or Sales & Marketing, or Technical focus preferred)
- Knowledge of Microsoft Office required.
Experience
- Minimum 5-7 years of related experience, preferable in a Sales/Distribution environment. Previous Management experience required.