Quality Assurance Analyst

There’s a Place for You at Capital

A career at Capital Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Within Capital Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

A Quality Assurance (QA) Analyst with an ISO focus develops and implements quality control procedures to ensure products and processes meet ISO standards through audits, testing, and documentation. Key responsibilities include conducting internal audits, analyzing quality data, maintaining compliance records, writing and updating quality assurance procedures, and collaborating with teams to identify and correct defects according to international standards. 

Responsibilities

• Implement and manage quality systems: Ensure all processes adhere to ISO standards, such as ISO 9001, and other relevant regulations.
• Conduct audits and inspections: Perform regular internal and external audits to verify compliance with quality procedures and standards.
• Develop and maintain documentation: Create, update, and manage all quality-related documentation, including standard operating procedures (SOPs), test plans, and inspection reports.
• Analyze data and metrics: Collect, analyze, and report on quality data to identify trends, root causes of defects, and areas for improvement.
• Test and validate products/processes: Conduct tests to ensure products or processes meet quality specifications and performance benchmarks.
• Investigate customer complaints and defects: Analyze customer complaints and process deviations, then work with teams to implement corrective actions and preventive measures.
• Drive continuous improvement: Participate in and lead continuous improvement initiatives to enhance system resilience and efficiency.
• Train and support teams: Mentor and train other team members on quality standards, procedures, and best practices. 

Qualifications

Education: Bachelor's degree or work experience in a related field such as computer science, engineering, or related technical discipline is preferred.

Experience:

• • Proven experience in a quality assurance or quality control role.
  • Direct experience working with and implementing ISO standards.
  • Familiarity with specific ISO standards relevant to the industry (e.g., ISO 9001, ISO 13485, ISO 27001).
  • Experience with quality management systems (QMS) and auditing principles.
  • Knowledge of Production Part Approval Process (PPAP) is preferred.

Skills:

• • Strong understanding of QA methodologies, tools, and processes.
  • Excellent analytical and problem-solving skills.
  • Proficiency in data analysis and reporting.
  • Strong communication, interpersonal, and leadership skills.

Certifications: 

• • ISO auditor certification is preferred. 

What We Offer You

We offer great family-friendly benefits to full-time associates:

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.” LinkedIn: https://www.linkedin.com/company/capitalelectric/

Facebook: https://www.facebook.com/CapitalElecSply/

Learn more at https://www.capitalelectricsupply.com/about

Capital Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.