Counter Sales Representative

Ready to join us?

At OneSource, successful associates drive and promote our mindset of Adapt, Dare and Learn. You will be developed and empowered to make best-in-class business decisions and contribute to a customer-centric environment that delivers outstanding results.

What you will do:

• Greets customers on the sales floor. Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
• Handles difficulties with customers and coworkers with diplomacy and seeks assistance when needed.
• Resolves customer order problems and complaints promptly.
• Displays merchandise, suggests selections that meet customers' needs, and emphasizes selling points of an article such as quality and utility. Recommends additional products related to customer needs.
• Acquires, uses, and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
• Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
• Identifies and uses appropriate company and/or customer pricing systems.
• Provides oral and written quotations or estimates of prices, terms, and delivery for standard, complex, or non-standard merchandise.
• Prepares cash or charge sales tickets with required identification, necessary information for the customer, merchandise, price, and sales tax status for processing, shipment, and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements.
• Receives payment or obtains credit authorization.
• Requisitions merchandise from stockroom and/or withdraws and assembles merchandise for immediate delivery, delayed customer pick-up, company truck delivery or shipment by common carrier. Loads customer materials for “will call” orders.
• Prepares correspondence and reports necessary for business transactions.
• Sell and promote the branch and companywide promotions and specials as directed.
• All warehouse duties as needed including shipping and receiving, as needed

What you will bring:

• High school or equivalent diploma
• Clear and concise communication skills
• Excellent customer service skills
• Experience using Microsoft Office Suite, including Teams and Outlook

Physical Requirements and Work Environment:

• Occasional lifting and pulling objects weighing up to 50 lbs.
• Forklift certification, will train

Location: This role is based in Honolulu, HI

Salary Range:

• This is a non-exempt position and pays between $21.44 and $28.59 per hour. This salary range reflects figures based on the primary location, within Hawaii. The actual range for the role may differ based on the location of the role.

About OneSource

OneSource, a Sonepar Company, is a leading electrical and industrial distributor across California, Arizona, Hawaii, Baja California and Mexico. We service the commercial, residential, utility, contractor and industrial markets. We currently have 19 locations across California, Arizona, Hawaii, Baja California and Mexico. We are always focused on our customer’s needs, quality and the service we provide to strengthen our position as a leading supplier in our markets. 

About Sonepar USA

Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services. Sonepar entered the US in 1998 and continues to grow due to strategic acquisitions and organic growth. Today, Sonepar serves the market through a network of companies with over 400 locations nationwide. For more information, visit soneparusa.com.

Our Competitive Benefits

Medical Plans (medical, dental, and vision), Long-term and Short-term Disability, Life Insurance, a robust 401K Plan, Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Employee Discounts, and opportunities for career progression.

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Equal Employment Opportunity Statement 
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. 

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

EEO is the Law 
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. 
 
Pay Transparency Non-Discrimination Provision 
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.