Director, Digital Transformation

There’s a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

It’s time to energize your future! ⚡  Don’t miss out on this electrifying opportunity – apply today! Stay connected with us – follow our journey, job openings, and latest news on LinkedIn and Facebook.

Director, Digital Transformation

Location: Houston, TX

Job type: Full time

What You’ll Do

• Leadership: Serve as the day-to-day leader of the Digital Business Development Managers (DBDMs) and set overall strategy for how team will achieve company digital goals.
• Digital Culture: Set the expectation for the team in how they engage with the overall business, internal departments, branch teams, and customers to further understanding and adoption of digital tools.
• Sonepar Initiatives: Primary point of contact with Sonepar Digital and Technology teams, managing delegating various project tasks to support major initiatives (e.g, platform migrations, user growth campaigns, etc.)
• Relationships: Builds relationships with other departments key to our customers’ digital experience (e.g., Credit, Pricing, Supply Chain, Operations, Finance, and Sales) to maintain partnership and strengthen the accuracy and efficiency of Crawford’s digital offering.
• Coaching/mentoring: Establish performance and development goals for each direct report, coach and mentor on relationship development, business acumen, digital platform understanding, and communication. Manage performance toward team success and personal advancement.
• Reporting: Leverage Sonepar data platforms and PowerBI to analyze metrics and track customer progress and overall region success. Provide monthly reports to leadership on Digital effectiveness.
• Digital Training: Responsible for overseeing approach to training internal teams and ensuring the necessary tools and access are in place for webinars, in-branch training with sales teams, and follow up on digital competency.
• Customer Development: Develop an understanding of customer business systems and how to integrate Crawford digital solutions into their business systems and help them use digital solutions to become more efficient in their day-to-day activities.
• Digital Tools: Build functional understanding of ERP and all digital solutions (website, mobile apps, job management platform, EDI, punchout, Vendor Managed Inventory solutions, etc.) to ensure effectiveness and help make quick decisions.
• Web Maintenance: Serve as a project manager for customer and product clean up. Schedule and manage regular calls with purchasing, credit, operations, and pricing departments to ensure data is being effectively managed.
• Partner with Marketing Department with special projects, events, and promotions as needed.
• SEO and Website Analytics: Crawford’s Subject Matter Expert for search optimization, both on and offsite. Responsible for evaluating Crawford’s website performance and making recommendations for improvement.
• Research and report on industry and competitor trends as it relates to digital capabilities.

Requirements

• Must be a self-starter with the ability to work independently and with little supervision
• Must be able to build relationships and earn trust of leadership team, Sales, and other executives and stakeholders.
• Must have advanced leadership capabilities to identify and articulate digital strategy, growth opportunities, as well as the value of digital platform.
• Must demonstrate good time management skills
• Must possess strong planning, organizational, and execution skills
• Must have the ability to set goals and meet deadlines
• Must demonstrate ownership of assigned responsibilities and ability to get the job done correctly and in a timely manner
• Must possess a proactive and positive team approach to problem resolution
• Must have the ability to establish strong working relationships with co-workers and management

Additional Knowledge and Skills

• Superior verbal and written communication skills
• Extremely detail-oriented and organized
• Must be able to work on many projects simultaneously and deliver projects on schedule
• Comfortable speaking in front of Executive-Level Leaders
• Excellent PowerPoint and/or Keynote Design capabilities

What You Bring

• Bachelor’s Degree (B.A. or B.S.) in business, marketing, or technology-related field
• 7-10 years of digital business, eCommerce, technology, and/or digital marketing experience OR
• Equivalent combination of education and managerial experience specifically related to the position (ERP platform, business-to business environment, eCommerce, etc.)
• Proven team leader with a background of managing multiple direct reports.
• Customer-facing sales, account management, and electrical industry experience preferred.

Learn More About Us 

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.”

Learn more about Crawford: https://www.crawfordelectricsupply.com/about

Crawford is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us  

Crawford is a subsidiary of Sonepar USA.

What We Offer You

We offer great family-friendly benefits to full-time associates:

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Ready to join the fun? Apply today and become part of the Crawford Crew – where we work hard, laugh often, and always have a spark to share! ⚡

Equal Employment Opportunity Statement 
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. 

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

EEO is the Law 
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. 
 
Pay Transparency Non-Discrimination Provision 
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here