Branch Operations Manager

Position:

Business Operations Manager

Location:

RDC/Branch

About Crawford:

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it’s time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, “Whatever it Takes!”  through our mindset competencies below:

Adapt: Effectively embrace new situation and people

Dare: Appropriately challenge the status quo

Learn: Learn from others, from mistakes, and self-improve

Responsibilities

• Improve the operations systems, processes and policies in support of organization’s goals and objectives.
• Provide leadership to facilitate decision-making based on business knowledge and organizational values.
• Remove obstacles and obtain resources to help branches achieve objectives.
• Directs, coordinates and/or delegates activities of departments such as sales, operations, purchasing, and administrative support in order to achieve goals and objectives.
• Directs staffing, training, and performance evaluations to develop others to improve personal and organizational effectiveness.
• Collaborate across departments to drive optimal productivity.
• Increases productivity by developing automated applications; coordinating information requirements.
• Maintain level of service requirements throughout all processes.
• Confers with Branch Manager, Regional VP and other administrative personnel to review achievements and discuss required changes in goals, objectives, programs or operations resulting from current status and conditions.

Qualifications

• 4-year College Degree in business Management.
• Preferred candidate will have 2+ years of industry-related experience.
• Ability to read, analyze and interpret financial reports, general business periodicals, professional journals, technical procedures, legal documents or governmental regulations.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information to top management and speak effectively before groups of customers, vendors or employees.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to compute rate, ratio and draw and interpret graphs.
• Ability to define problems, collect data, establish facts, and draw valid conclusions in order to solve practical problems where only limited information and standardization exists.
• Ability to interpret an extensive variety of instructions furnished in written, verbal, diagram or schedule form.

Environment