Service Technician - (VFD or Drive) Rockwell

Date: Mar 11, 2023

Location: Laval, QC, CA, H7P 5P9

Company: Sonepar

Lumen is an electrical equipment distributor with a state-of-the-art automated distribution centre. We are a dynamic company that invests in the professional development of employees.


Reporting to the Vice President of Industrial Sales and Automation, the Service Technician is responsible for providing on-site services that support customer manufacturing operations. Specifically, services related to starting up VFD (Variable Speed ​​Drive - commonly known as a "Drive") products from Rockwell Automation.


You are: Autonomous, curious, agile in change, communicator, organized, analytical and solution-oriented.

You have: 

  • A diploma (DEC) in electrodynamic technique or equivalent training.
  • An understanding of safe work practices in an industrial environment, including the use of personal protective equipment as needed.
  • Strong interpersonal, written and verbal communication, organizational, analytical and problem-solving skills
  • An ability to work independently, learn quickly and adapt to change
  • Experience with industrial control systems including PLC, HMI / SCADA, motor control, motion control system, etc., technology and applications (Rockwell or comparable platforms)
  • Excellent knowledge of Office 365
  • 2 years of practical experience in an industrial manufacturing environment (an asset)


You will : 


  • Perform documented on-site procedures at customer facilities
  • Promote the various services of Lumen and Rockwell Automation
  • Demonstrate basic skills around Rockwell Automation products and associated manufacturing technologies
    • Physical inspection and verification of proper installation practices for VFDs and motors before applying power
    • Verification of the external control wiring is done appropriately at the VFD input and output connection points
    • Confirmation of the wiring of the VFD to the motor, power supply and isolation transformer (applicable)
    • Adjustment of operating parameters within the design limits of the VFD and motor and appropriate for the application
    • Performing appropriate performance checks of the VFD within a speed interval
    • Programming of network parameters in the VFD (Ethernet, ControlNet, DeviceNet) (i.e. Program IP address for Ethernet)


  • Act as a representative of Lumen when providing services on critical customer equipment and applications.
  • Work with clients to determine client issues, needs and goals and thus present conclusions to clients
  • Identify product and service opportunities that may be outside of the initial commitments.
  • Develop relationships with the client's main stakeholders
  • Articulate the value of service offerings to customers during the engagement lifecycle
  • Document work activities with professional reports
  • All other related tasks.



50% - 75% is required and within 2 hours.


Lumen, a division of Sonepar Canada, is an equal opportunity employer and invites women, visible minorities, Indigenous Peoples, and individuals with disabilities to apply.


To apply, you must use a computer and one of the following browsers: Safari, Chrome, Mozilla Firefox or even EDGE.