Oregon Territory Operations Manager

There’s a Place for You at North Coast

A career at North Coast is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Oregon, Montana, Alaska, Washington and we are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Summary: We are seeking a highly organized and results-driven Territory Operations Manager to oversee operational performance across the Oregon and SW Washington region. This role ensures seamless execution of business processes, compliance with company standards, and delivery of exceptional customer service. 

What You Will Do:

• Oversee Service Center operations to include all Sales, Warehouse, and Delivery activities ensuring Standardized Operating Procedures are closely followed

• Act as liaison between the Service Centers and the Regional Distribution Center to improve the internal and external customer experience

• Promote a strong safety culture across all territory branches and ensure all safety requirements are met.

• Oversee logistics operations across the territory and collaborate closely with the Corporate Transportation Manager to ensure efficiency and cost-effectiveness.

• Monitor KPIs and implement strategies to improve Branch/Territory performance.  Review monthly with associates and service center managers to determine improvement opportunities and rectify non-compliance.  

• Ensure compliance with safety, regulatory, and company policies. 

• Collaborate with Sales Managers, Regional Managers, and other cross-functional teams to support sales and customer satisfaction goals. 

• Lead Operations associates to provide support and coverage throughout all Oregon Territory Branches

• Regular cadence of branch visits and audits

• Active member in the Operations Excellence Team (OET) focusing on error elimination and process improvement  

• Identify needs and facilitate training opportunities for the Service Center associates – Eclipse ERP, O365, SSM, and Power BI.

• Become an expert for new initiatives, processes, and procedures as they are introduced.

What You Will Bring:

• 5 years of Industry/ North Coast experience with at least 3 years in a supervisory position

• Advanced knowledge of NC Operations and Eclipse

• Proficiency using O365 including Outlook, Word, Excel, PowerPoint, Access 

• Excellent analytical, problem-solving, and organizational abilities and communication skills 

• Committed to 100% accuracy and doing tasks right the first time (DIRTFT)  

• Self-motivated and teamwork focused

• Desire to improve processes and associate performance

Physical Requirements and Work Environment:

• Office work, primarily sitting at a desk with warehouse activity at intervals

• Frequent travel throughout territory

• Frequent computer & telephone use

What We Offer You

We offer great family-friendly benefits to full-time associates:

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.” https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric  https://twitter.com/ncelec https://www.youtube.com/northcoastelectric

Learn more at https://www.northcoast.com/about

North Coast is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. 

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

EEO is the Law 

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. 
 
Pay Transparency Non-Discrimination Provision 

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.