Services Specialist

There’s a Place for You at North Coast

A career at North Coast is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Oregon, Montana, Alaska, Washington and we are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What You Will Do:

This is an outside technical sales/support position primarily focused on Rockwell Automation Lifecycle Services and NC Services.  You will be driving sales for our core services within the Puget Sound Region and Alaska.  This position requires you to have a deep understanding of the offerings, and how they support our customer’s business outcomes. You will interact with all types of industrial customers including end users, OEM’s and system integrator partners.

The Services Specialist will be a liaison between North Coast outside sales and Rockwell Automation, providing marketing and commercial leadership for sales growth, responsibility for supporting the commercial plan and developing a competency plan to ensure support functions (inside/outside sales/NCAS) are adequately prepared to maximize share gain for the services business.

Additional duties:

• Responsible for defining the regional business strategy of Lifecycle Services including consulting business, CORE services, Annual Recurring Revenue Contracts and associated automation hardware and software portfolio
• Serve as domain expert around Lifecycle Services business by continuously focusing on professional development and knowledge-sharing with internal services and sales resources
• Coordinate with cross-functional teams including marketing, inside sales, outside sales and operations to deliver on profitable growth
• Incorporate value-added services within customer project proposals and product-centric engagements
• Develop Partner Performance Reporting goals and metrics, and lead cross-functional teams internally to meet and exceed targets for all areas of distributor-delivered services in addition to Rockwell Automation Lifecycle Services
• Participate in account planning and sales strategy focusing on new customer acquisition and existing customer expansion
• Lead the sales force in promoting the Lifecycle Services portfolio to existing and new customers

What You Will Bring:

• Outcome-based selling experience with understanding of industrial business drivers
• 4-year degree or equivalent professional experience
• 5+ years of sales and/or services experience in Industrial Automation, IT or Software fields
• Self-motivated and Self-managed
• Ability to manage multiple partner and customer relationships while achieving target outcomes
• Technical Competency: Exposure to Industrial IT, Analytics and IIOT Platforms, Industrial Control Systems including PLC, HMI/SCADA, plant historian, motor control, motion control (Rockwell Automation or comparable platforms)
• Market development and program execution experience
• Deep understanding of Rockwell Automation Lifecycle Services and Automation portfolio

Physical Requirements and Work Environment:

• Frequent computer and telephone use
• Office environment
• Some travel required

Salary & Compensation:

• This position is an exempt position and not subject to overtime.
• Pay is $93,300 to $119,00 annually, DOE.

What We Offer You

We offer great family-friendly benefits to full-time associates:

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.” https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric  https://twitter.com/ncelec https://www.youtube.com/northcoastelectric

Learn more at https://www.northcoast.com/about

North Coast is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. 

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

EEO is the Law 

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. 
 
Pay Transparency Non-Discrimination Provision 

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.