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Date:  Jul 24, 2021

Terrace, BC, CA

Company:  Sonepar
Shift Type:  Entry-Level

We like to say that we find solutions for the everyday stuff. We’re problem solvers. We’re an engaged team that works together, and for those that work here they say we’re also like family.


Vallen is a leading provider of indirect industrial supplies – all those materials that are not part of the products our customers manufacture, and our goal is to make our customers operations run smoothly so they can focus on the core of their business.


Vallen is a member of Sonepar, and is one of Canada’s leading industrial distribution companies headquartered in Edmonton, Alberta.


Key Responsibilities: 

  • Manage customer inquiries and complaints. 
  • Work with other internal departments to insure customer needs are met.
  • Expedite orders with vendors and buyers on a daily basis.
  • Deal with vendors to meet committed delivery dates. 
  • Utilize the computer system to investigate and track orders, transfers and purchase orders to completion.
  • Provide feedback and suggestions to customers regarding product choices.
  • Attend product training sessions and department meetings. 
  • Responsible for updating/creating and distribution of daily and weekly reports.
  • Other tasks as required.


Required Qualifications:

  • 1-3 years in customer service or sales experience, Safety, MRO and industrial distribution experience would be an asset.
  • Proficient knowledge of transaction ordering processes.
  • Excellent interpersonal and communications skills with the ability to work in dependently.
  • Demonstrate exceptional organizational skills and attention to detail.
  • Proficiency in Microsoft Office applications especially Excel - Pivot tables, ability to manage large data and query multiple sheets.
  • The ability to meet deadlines and prioritize workload in a very fast paced environment.


What’s it like working at Vallen? Upon joining our team, you will become part of a supportive, family-oriented culture where you will be led by a president who fully believes in having an open-door policy. Your suggestions will be heard, and your hard work will be rewarded.

Vallen is an equal opportunity employer committed to increasing diversity in our workforce. We welcome applications from qualified persons in underrepresented ethnic, racial and cultural groups and from people with disabilities.

We thank all applicants for their interest; however, only short-listed candidates will be contacted.

To explore and learn more about Vallen, please visit www.vallen.ca


Visit our other social media sites:  

Twitter: https://twitter.com/VallenCanada

Facebook: https://www.facebook.com/VallenCanada

LinkedIn: https://www.linkedin.com/company/vallencanada/

YouTube: https://www.youtube.com/vallencanada

Instagram: https://www.instagram.com/vallencanada/