Sales Tax Specialist

There’s a Place for You at Capital

A career at Capital Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Within Capital Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Sales Tax Specialist – Job Description and Duties

The Sales Tax Specialist is responsible to provide Excellent customer service, work with the credit team and all Capital associates supporting company goals.  An upbeat, “can do” attitude is important.  Additional tasks include gathering documentation for various aspects of job duties, recordkeeping, being organized and having a good follow-up routine.  A list of duties follows.

List of Duties:

1. Manage all customer sales tax issues in thirty-two states (ten predominantly)
2. Download open sales tax report weekly
3. Validate sales tax exemption certificates provided by customers   
4. Research sales tax regulations using:       
   1. Avalara Tax Research tool
   2. State Department of Revenue website
   3. Call State DOR
   4. Work with George Vetter @ Sonepar Tax Director
5. Provide supporting state regulation to customer when exemption is denied
6. Verify exemption provided is valid for sales tax write off
   1. Form is properly completed, signed, and dated
   2. Verify exemption claimed
   3. Spot check to verify material claimed as exempt is in fact exempt (Ex. Manufacturing & VA Datacenters)
7. Request job name from customer via GP when not noted on invoice, requesting sales tax exemption certificate
8. View invoices for tools and/or consumable items on each contractor invoice
   1. Verify state tax billed, verses state exemption provided
   2. Be aware of partial exemption provided by some states
9. Update status code in GP
   1. CRTX when valid on full tax balances, enter job name in note
   2. TXDA when tax balance is deemed as owed.
10. Invoices billed tax, but the job is exempt; Calculate portion of sales tax related to tools that must be paid, validate certificate and email Cash application the portion that needs to be written off; Hundreds of invoices per month (very time intensive)
11. Note job name/number in Maintenance, this is for future short pays and to know what certificate a job number uses
12. Respond to emails about sales tax issues for both internal and external customers
13. Support Digital team (a few times per week; expect this to increase)
    1. Add sales tax exemption to online orders (happens in real-time)
    2. Issue credit/rebill when invoice has processed with sales tax
    3. Issue credit back to credit card if tax was collected
14. Support Area Operations team with sales tax exemption and questions
15. Email help desk on Billing / Statements / Eclipse ERP sales tax issues
16. Add sales tax exemption to the account & attach certificate or place in Outlook folder to be attached
17. Email product team if tool item is missing tax tool flag (contractor accounts affected)
18. Help with Bad Debt, adding sales tax jurisdiction on recoveries when taking unapplied $
19. Audit Branch cash sales, looking for attached certificate and validity of certificate allowed
    1. Currently not being done; Risk item 
20. Audit customer accounts set up with a sales tax exemption
    1. Currently not being done; Risk item
21. Provide education to our Team leaders when requested by the Operations Team
22. Help educate our counter associates on rules when accepting an exemption at the counter; Varies by state; Ongoing with new associates
    1. Needs to be audited, but not being done; Risk item
23. Cash Apps expert with account reconciliation and ledger questions
24. Solar requirements; a lot of work, confusion, communication
25. Issue sales tax refund upon customer requests    

1. Receive spreadsheet from customer with list of invoices they are seeking a tax refund on
2. Verify statute of limitation for the state involved
3. View invoices to verify tax was paid; the state tax billing: verify material qualifies (tools, consumables)
4. Send email to David Webber if refund is over 10K
5. Issue credit invoice to account   

Skills/ experience required to be successful

• Excellent Customer service
• Good communication skills both written & verbal
• Good organizational and follow-up skills
• Attention to details; recordkeeping; Noting activity
• Working knowledge of Excel and Word

Salary: $17 - 23 / hour

What We Offer You

We offer great family-friendly benefits to full-time associates:

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.” LinkedIn: https://www.linkedin.com/company/capitalelectric/

Facebook: https://www.facebook.com/CapitalElecSply/

Learn more at https://www.capitalelectricsupply.com/about

Capital Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.