Eclipse Operations Specialist

Date: May 28, 2023

Location: Virtual-4, US

Company: Sonepar

Your next career opportunity

As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

We are powered by our people. Across our nationwide reach and diversity, we adapt, dare, and learn as a team. Through our tremendous growth, we are continuing to develop opportunities and look for people to join us as we journey forward.

Job Summary

Responsible for managing local interaction with Eclipse, Irby’s Enterprise Resource Planning (ERP) tool, while monitoring Eclipse Queues, sales management tools, and other software resources provided. Based on needs provide field assistance to assigned branch locations.  Specialist will monitor each assigned branch’s process flows to ensure the branch is current and running efficiently.  Specialist will use Queues, Dashboards, and Reports to identify areas that need improvement and work with, remotely and onsite as needed, the Branch Managers as needed to move the branch within tolerance by performing the following duties. Provide Eclipse training and daily support and with implementing new processes.



  • Work with branches to assist in improving the profitability, productivity, and cash flow by utilizing various Eclipse Queues, Dashboards, and Tools as well as training on how to use the Tools provided.
  • Offer field assistance to assigned branches.
  • Provide useful and specific data to managers to aid in identifying areas of focus.
  • Provide Eclipse and other software training for new employees and existing employees.
  • Assist, onsite as needed, with new branch startups, implementation of new processes and procedures.
  • Daily Eclipse support to field teams.








Essential Duties

  • Weekly review of all assigned branches utilizing the various tools provided.
  • Identifying branches that need assistance, focusing on areas that will have the most impact on improving overall efficiency.
  • Conduct monthly reviews (more if required) via. WebEx with branches that require the most attention, including specific action items to be accomplished with follow-up to review progress.
  • Branch visits as required to provide training or hands on assistance with assigned branches.
  • Daily Eclipse support.


Minimum Qualifications

  • Excellent oral and written communications skills.
  • Record-keeping techniques.
  • Excellent oral and written communications skills.
  • Work cooperatively with others.
  • Meet schedules and time lines.
  • Plan and organize work.
  • Train and provide work direction to others.
  • Maintain records and prepare reports.
  • Work confidentially with discretion.
  • Developing and maintaining good working relationships.  Must be a team player.
  • Excellent grammar, spelling, punctuation and basic math skills.
  • Ability to use a personal computer and understand various software.  Must be proficient in Excel.


Preferred Qualifications

  • Three to five years related experience and/or training; or equivalent combination of education and experience.



Why work for Irby Utilities?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation and Personal, Paid Sick, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

About Irby Utilities

Irby Utilities is one of the three largest electrical utility distribution companies in the United States, with over $1.5 Billion in annual sales and 700 employees across more than 45 branches in 27 states.  We have experienced incredible growth over the past five years, presenting many outstanding career & development opportunities throughout the country in various locations such as:  Dallas/Ft. Worth, Orlando, Atlanta, Nashville, Denver, Salt Lake City, Portland and Minneapolis.

Irby was a pioneer in the early days of the electrical business, founded in 1926, and continues to be an industry leader in philanthropic involvement and community activity.   Irby is also part of the Sonepar family of operating companies, consisting of the finest locally managed electrical and industrial distributors throughout the United States.  Sonepar is the world leader in electrical distribution.

Stay up to date with Irby, follow us on Facebook and LinkedIn

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

 Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.